Technical Support

Choose how to request the assistance
of our specialized operators

Call Center
From Italy the toll-free number 800 805 093 From abroad on +39 02.87.11.93.96
Service active from Monday to Friday from 8:30 to 19:00 (GMT+1)
Ticket
Open a ticket for assistance.
Log in to the Customer Area
Mail
Please contact hdintesa@advalia.com
from your e-mail address registered during the credentials release phase.

Remote technical support

Receive assistance from our technical team in real time.
Download and start the software to start a remote assistance session with an Intesa operator.

Help Desk Guide

How can I open a ticket?

See our instruction manual for filling out tickets.

What are my login credentials?

Your login credentials are the HelpdeskCode and password received via email.

How can I recover the login credentials?
REQUEST A NEW PASSWORD
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REQUEST A NEW HELP DESK CODE
Required fields*
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Lun-Ven 8:30-19:00 (GMT+1)
Numero Verde
Dall'Estero
Orari